Refund Policy

Your purchase of Peekviewer Software is governed by this Refund Policy. This Refund Policy is an integral part of our Terms of Service, the provisions of which also apply to your use and purchase of the Software.

Please read this Refund Policy carefully before placing your order, as it determines your rights regarding your purchases, including important restrictions and exclusions.

If you experience technical issues with the Software that cannot be resolved by the Peekviewer Customer Support Center, you may be eligible for a full refund in accordance with the conditions outlined below. However, we believe that most refund requests can be avoided if you seek assistance from our Customer Support Center.

To contact Customer Support, please email support@peekviewer.com.

Subject to applicable law and the conditions of this Refund Policy, you may be eligible to receive a full refund within 14 days following the date of your purchase, provided that the reasons for the refund do not contradict the conditions outlined below.

No refund will be issued after 14 days have elapsed from the purchase date.

Refund requests apply only to the primary (first) Peekviewer subscription purchased.

If you purchase additional subscriptions in separate orders, those purchases are not eligible for refunds.

A refund may be issued only once per customer. If you purchase another Peekviewer subscription at a later time, it will not be eligible for a refund under this policy.

No refunds will be issued for subscription renewals, extensions, or upgrades or downgrades between Peekviewer subscription plans.

To request a refund, you must submit your request by email to support@peekviewer.com. Requests submitted through other channels may not be processed.

Refund decisions are typically made within three business days. If a refund is approved, any fees charged by banks or payment processors may be deducted from the refunded amount.

If you initiate a chargeback through your credit card company or another payment provider in connection with your purchase, we reserve the right to suspend access to any and all accounts associated with you.

Account reactivation is processed at our discretion and only after we receive payment for the outstanding balance. A reinstatement fee of $25 (USD) may apply.